Technical Program Management

Tecsmart Resources delivers expert TPM services to help agencies scale delivery without losing agility.

✅ Agile delivery & Jira management
✅ Cross-functional team alignment
✅ Hands-on program leadership from discovery to launch
✅ Proven experience: Twilio, Avaya, Tata Communications

Delivering complex technology projects takes more than just great engineering—it takes coordination, clarity, and control across every part of the business.

At Tecsmart Resources, we offer Technical Program Management (TPM) services to help you drive delivery at scale—aligning Engineering, Product, and Go-To-Market teams around shared goals and measurable outcomes.

With real-world experience leading major programs at Twilio, Avaya, and Tata Communications, Tecsmart brings proven expertise in:

● 📋 Program & Portfolio Management
Structuring and running large-scale, multi-stream programs with clear milestones, risk tracking, and stakeholder communication.

● 🔄 Agile at Scale & Jira Management
Hands-on expertise managing backlogs, sprint planning, and reporting—keeping delivery teams aligned and accountable.

● 🤝 Cross-Functional Alignment
Bridging technical and business teams—ensuring engineering effort is tightly mapped to product priorities and go-to-market timelines.

● 🔍 Strategic Execution
Helping you define the “why” behind the work—so delivery isn’t just fast, but focused on business impact.

With over two decades in the industry, Tecsmart Resources brings a unique blend of hands-on technical expertise and strategic program leadership across a wide range of telecoms and software domains. We’ve successfully led complex initiatives in:

• 🛠️ Contact Centre SaaS – Delivery of cloud-native platforms and integrations, including Twilio Flex
• 📞 Voice & Transmission – Core voice network projects, TDM/IP transitions, and carrier-grade delivery
• 🌐 Network & Fibre Builds – Coordinating design, construction, and activation of fibre infrastructure
• 🌊 Subsea & Terrestrial Fibre Programs – Global-scale commissioning and project rollout
• 📦 VoIP Migrations & Upgrades – Legacy system decommissioning and transition to modern, scalable VoIP solutions
  
  

Whether you’re scaling a digital product or delivering critical network infrastructure, Tecsmart Resources understands the full stack—from the ground to the cloud.

Whether you need temporary leadership, a delivery health check, or help scaling your internal TPM capability, Tecsmart Resources delivers trusted, hands-on support to keep your programs moving and your teams in sync.

You create. We coordinate. Let’s deliver, together.